This page outlines policies regarding the collection, use and disclosure of personal information received from users of the website.
1. Policy scope
This policy applies to the use and protection of personal information collected when visiting this website. This policy does not apply to other websites that can be accessed via hyperlinks on this website. As other websites are governed by their own privacy policies, this website does not bear any liability for your security while you browse other websites.
2. Collection and use of information
(1) This website does not collect any personal information when a user browses or downloads files from it.
(2) In order to provide you with the best possible user experience, you may be asked to provide personal information while contacting us via the website.
(3) This website will log information such as users’ IP addresses, access time and frequency of access. The information is used to calculate the total volume of website traffic and network activity. This information is important for the improvement of our services.
(4) This website will not exchange, lease, provide or sell personal data to other groups, individuals or private entities, except under the following circumstances:
(a) A law enforcement agency requires such information to conduct a legal investigation.
(b) Another authority requires such information to conduct an investigation or carry out other duties.
(c) Required by the law, or the website administrator or an individual or agency commissioned to manage the site requires such information to upgrade or maintain the quality of the website.
3. Information security
The computer servers hosting this website are equipped with a firewall, anti-virus systems and other information security features. Protection measures have been taken to safeguard this website and users’ personal information. Only authorized personnel have access to the system and such information. The information collected by this website is transmitted via SSL protocol to prevent unauthorized access by a third party.
4. Administrator
The Department of International Information Services of the Ministry of Foreign Affairs, R.O.C. (Taiwan) is the administrator of the website. It determines the purpose and method of the website’s data operations and is responsible for the processing of personal data.
5. Accessing, modifying and deleting your personal data
You have the right to access your personal data and edit any inaccurate or incomplete personal data, as well as to request the removal of your personal data, which will be implemented within five working days after your request has been approved. In the case of any inquiries related to the protection of your personal data, you can contact the administrator of this website by clicking taiwanembassy@mofa.gov.tw.
6. Time limit for storing personal data
Personal data is preserved as long as needed to serve the purpose for which they have been gathered. If not used, personal data will be deleted within a year or kept until such time as specified by the subject.
7. Cookie policy
In order to provide tailored services, we use cookies on our website to collect information. Cookies are files containing small amounts of data that are downloaded to users’ devices when you visit a website. Please note that if your browser is set to block all cookies, this will prevent certain portions of this website from operating. This website reads and writes cookies in your browser under the following circumstances:
(1) To help improve your personal experience on our website: we will receive your cookies when you visit our website and update changes accordingly.
(2) To collect browser statistics and conduct analysis: cookies will enable us to understand how visitors access and browse our website, allowing us to optimize and improve our services.
8. Revisions and inquiries
These policies are subject to revision at any time. Any revisions to the policies will be posted immediately to this website. If you have any questions regarding the policies, you can contact the administrator of this website by clicking taiwanembassy@mofa.gov.tw or our local offices.
